• Last Updated: February 5, 2026

  • Kovai Sarees (“we”, “us”, “our”) operates this website. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our site.
    By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

  • Collecting personal information

  • When you visit our site, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device information
    • Examples of personal information collected:

      Web browser version
      IP address
      Time zone
      Cookie data
      Pages viewed and interaction details

    • Purpose of collection:

      To load the website accurately for you and to perform analytics to improve our store experience.

    • Source of collection:

      Collected automatically through cookies, log files, and similar technologies.

  • Order information
    • Examples of personal information collected:

      Name
      Billing and shipping address
      Phone number
      Email address
      Payment details (processed securely by payment gateways)

    • Purpose of collection:

      To fulfill orders, process payments, arrange shipping, provide invoices, and communicate with you.

    • Source of collection:

      Collected directly from you during checkout.

  • Customer support information
    • Examples of personal information collected:

      Name
      Email address
      Phone number
      Order details
      Messages shared with our support team

    • Purpose of collection:

      To provide customer service, resolve issues, and respond to inquiries.

    • Source of collection:

      Collected directly from you when you contact us.

  • Your rights

    • Right to Access:

      You may request details about the personal data we hold about you.

    • Right to Correction:

      You may request correction of inaccurate or incomplete personal information.

  • Changes

  • We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

  • Sharing personal information

  • We share your personal information with service providers to help us operate our store and fulfill your orders (such as Shopify, payment gateways, and shipping partners).

  • We may also share your information to comply with legal obligations or protect our rights.

  • We do not sell your personal information.

  • Behavioural Advertising

  • We may use your information to provide targeted advertisements or marketing communications that we believe may be of interest to you.

  • You can opt out of targeted advertising by adjusting your browser settings or using ad-preference tools provided by platforms like Google or Facebook.

  • Selling personal information

    • Kovai Sarees does not sell your personal data.

  • Cookies

  • We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.

  • Cookies Necessary for the Functioning of the Store

  • Cookies help us:
    Keep items in your cart.
    Enable secure checkout.
    Understand how visitors use our website.
    You may disable cookies through your browser settings, but some features of the site may not function properly.

  • Contact Information

  • Email: sareeskovai@gmail.com
    Mobile: +91 9865146146