• Last Updated: February 5, 2026

  • Thank you for shopping with Kovai Sarees. We are committed to delivering your orders safely and on time.

  • Order Processing

  • All orders are processed and dispatched within 24–48 hours after successful payment confirmation (excluding Sundays and public holidays).

  • Once your order is shipped, you will receive tracking details via SMS or email.

  • Delivery Timeline
    • Standard delivery time: 7–8 working days from the date of dispatch.
    • Delivery timelines may vary depending on your location, courier partner, weather conditions, or unforeseen circumstances.

  • We work with reliable shipping partners to ensure timely delivery across India.

  • Shipping Charges

  • Shipping charges (if applicable) will be clearly displayed at checkout before payment.

  • Delays

  • While we strive to meet our delivery commitments, delays may occasionally occur due to external factors beyond our control. Kovai Sarees is not responsible for courier delays once the package has been handed over to the shipping provider.

    • Incorrect Address

      Please ensure your shipping address and contact details are accurate while placing the order. Kovai Sarees is not responsible for failed deliveries due to incorrect or incomplete address information.

    • Damaged or Lost Packages

      If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with supporting photos or details so we can assist you.